Lift Pass. Ski Hire. Lessons. Ski Packs: Terms And Conditions

TERMS & CONDITIONS

Privacy Policy:

we do not store credit card details nor do we share customer details with any 3rd parties

General:

1. All hire equipment is manufactured by recognised brands such as Salomon and Atomic
2. All ski instructors speak English and are ISIA qualified
3. Your reference number (referred to as voucher number) is sent by email to you within three working days of your payment
4. You contract for hire and lessons is with SkiMania

Cancellation Policy

1. You may only cancel (by email please) before your hire date if you cancel all your trip to Bansko. Acceptable proof of cancellation must be provided. You will then will receive a full refund of your payment. If 60 days has expired since booking a 10% (£30 minimum) fee to cover transmission charges is applicable.
2. There is no refund available in case of your part cancellation of hire and/or lessons.
3. Cancellation (either part or full) after 4 days before hire date, no refunds can be given.
4. We refund monies within seven working days of receipt of your email. We will confirm receipt of your email within two working days
5. We cannot be held responsible for lift operation and snow conditions. We recommend a full ski holiday insurance policy.
6. SkiMania do not guarantee the number in a class (unless private one to one or one to two)
7. SkiMania do not guarantee the skill level of group lessons, nor age of other students.
8. If we are unable to provide lessons or hire our liability is limited to the amount paid
9. Services booked and paid for but not taken whilst in resort are not refundable.
10. Banskoskimania, 115 Pirin Street, Bansko are suppliers of rental equipment and tuition unless indicated otherwise. banskoskimania.com for more. Your hire contract is with them.

PREPAY LIFT PASS TERMS & CONDITIONS

1. Contract

These terms and conditions cover your lift pass purchase with Bansko Lift Pass. Your contract will exist once you (the client) have fully paid for your pass(es). We will issue you with a confirmation email, which you must read carefully.

2. Delivery Service

Bansko Blog cannot be responsible in making a successful delivery if the address and contact information provided by you is incorrect. In the event of no-delivery then the list passes will await collection at our office.

3. Lift Pass Deposit

At the end of your holiday you lift pass can be exchanged for 5 Leva (approx 2.5 Euros) at the ticket stations by the gondola station run by Ulen. Bansko Blog cannot give you this deposit as we act solely as ticket agents.

4. Mountain Insurance

Please be aware that the lift passes purchased through Bansko Blog does not include any kind of insurance cover for medical, injury/death compensation or piste evacuation fees. We strongly advise that you get fully independent insurance organised to cover you for your holiday.

5. Cancellation

Should you or any member of your party wish to cancel their lift pass then please let us know 14 days before your start date. We cannot guarantee that any cancellation after 14 days (before your start date) will be refunded.

6. Cancellation by BanskoBlog.com

We reserve the right to cancel your lift pass purchase. In the event of our cancellation we will offer you a full refund. We are not liable for any loss over and above the price of the lift pass paid.

7. Collection of Lift Passes

Bansko Blog Lift Pass representatives are open from 8am to 5pm each day. It is you responsibility to collect your lift pass from this office, unless you have provided a delivery address. In the event of a problem you can contact us by phone between the hours of 8am and 9pm. NOTE: All lift passes delivered to SkiMania, unless otherwise advised.

8. Prices

Subject to change.

9 . Personal Liability

Bansko Blog accepts no liability for any accident, losses or suffering arising for any reason during a client’s stay. The company will offer assistance wherever possible but such assistance is free and unqualified and carries no liability whatsoever. Clients are strongly advised to check carefully that their insurance provides sufficient personal injury cover.

Force Majeure

10.  BanskoBlog.com cannot pay compensation or accept liability for any lift closure resulting from circumstances amounting to Force Majeure. These include, but are not limited to, war, riot, civil action, terrorism, strikes, natural disasters, fire, industrial disputes, technical problems, inclement weather, natural or nuclear disasters, government action or other events beyond the control of BanskoBlog.com

11. Suppliers

The hire of ski equipment, etc. is a contract between you and that supplier and form no part of this agreement with us. We do not accept any responsibility for the supply of these services.

12. Law Jurisdiction

The law of Bulgaria aplies to your booking.

Contact:

BanskoBlog

19 Dobro Voinikov,

Sofia

+359(0)82348 600

Tel: +44(0)2393 360271 / +44(0)7786 748359

Email: lance @ banskoblog.com